Last Updated: 16 April 2025

Real Coaching Australia (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in a safe, secure, and responsible manner. This policy outlines how we collect, use, disclose, and protect your personal data.

1. What Information We Collect

We may collect personal information from you when you interact with our website, contact us, or use our services. This may include:

• Your name

• Email address

• Phone number

• Payment information

• Health and fitness details (e.g. goals, injuries, progress data)

• Information you submit via forms, sign-ups, or coaching check-ins

We may also collect usage data through cookies and analytics tools such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use your personal information to:

• Provide coaching and fitness services

• Customise your nutrition and training plans

• Communicate with you via email or phone

• Process payments and manage subscriptions

• Improve our website and services

• Send updates, promotions, or educational content (with your consent)

3. How We Store and Protect Your Information

Your data is stored securely using encrypted systems and protected from unauthorised access, misuse, or disclosure. We only retain your personal information for as long as necessary to deliver services or comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist in delivering our services, such as:

• Payment processors

• Email marketing platforms

• Website hosting services

All third parties are required to handle your data in accordance with privacy laws and only for authorised purposes.

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Correct inaccuracies in your information

• Request deletion of your data (subject to legal obligations)

• Opt-out of marketing communications at any time

To make a request, please contact us using the details below.

6. Cookies and Analytics

Our website uses cookies and similar tracking technologies to improve user experience and gather insights into website traffic. You can disable cookies through your browser settings, though this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

8. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available on our website. Your continued use of the website constitutes your acceptance of any changes.

9. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

Real Coaching Australia

Email: [email protected]

Website: https://realcoaching.com.au